🧖 Hot Tub Shopping? Ask These Key Questions Before You Buy
And see why Premier Pool & Spa is Minnesota’s trusted Arctic Spa dealer.
✅ What’s Included with My Spa Purchase?
Premier’s Answer:
We make sure your spa is ready to enjoy from day one. Every Arctic Spa purchase from Premier includes:
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🛡️ 5" insulated Mylovac™ locking cover
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🛠️ Cover lift
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🪜 Spa steps
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🧴 Full-size start-up and weekly maintenance chemicals
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🔍 40+ point pre-delivery inspection
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🚚 Free standard delivery within 30 miles of our store
🛡️ What Is the Warranty? Who Services It, and How Fast?
Premier’s Answer:
Depending on your Arctic Spa model, you'll receive a 1–5 year parts & labor warranty. All service is handled in-house by our award-winning Premier service team, and our spa customers are always a priority.
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🔧 Most warranty calls completed within 1–2 business days
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💸 No labor charges on spas sold within our service area
❄️ How Are Arctic Spas Insulated?
Premier’s Answer:
Arctic Spas use a dual-insulation approach for superior performance:
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Closed-cell insulation on the spa shell
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High-density perimeter cabinet insulation to trap heat
Even in -4°F weather, your Arctic Spa can go up to 5 days without freezing during a power outage.
A study showed Arctic’s design is 25% more efficient than foam-filled spas.
Estimated operating cost: Less than $0.60/day
🌐 Can I Control My Spa Remotely?
Premier’s Answer:
Yes! Arctic Spas feature app-based remote access via:
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📲 OnSpa®
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📲 In.Touch 2®
From your phone, you can:
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Adjust water temperature
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Change filtration cycles
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Control pumps, lighting, and more — from anywhere in the world
📊 Can I Monitor My Water Chemistry?
Premier’s Answer:
Yes — with Spa Boy®, Arctic’s exclusive automated water care system:
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⚙️ Continuously monitors pH and sanitizer levels
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📱 Allows remote adjustments via app
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🧂 Uses saltwater technology for a more natural soaking experience
🧼 Will You Help Me Maintain My Spa After I Buy?
Premier’s Answer:
Absolutely. At Premier, we’re with you for the long haul:
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💧 Bring in water for free testing
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🧠 Get expert advice from CPO-certified staff
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🛠️ Need full-service care? Our Just Soak™ program keeps your spa maintained with no effort on your end
Support is available in-store, by phone, or email — whatever works best for you.
🧂 Do You Offer Saltwater Systems? Are They Safe?
Premier’s Answer:
Yes. Arctic Spas support both:
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✅ Spa Boy® (automated)
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✅ Onzen™ (manual)
Saltwater systems are not damaging when water is properly balanced — and we’ll teach you exactly how to care for your spa.
💧 What Are the Benefits of Saltwater?
Premier’s Answer:
There are several big advantages:
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✅ Creates its own sanitizer — no daily dosing
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✅ Gentle on skin and eyes — similar salinity to human tears
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✅ Lower maintenance cost
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Less need for added chemicals
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Salt doesn’t evaporate — rarely needs replacing
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Fewer water changes over time
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🪵 What Kind of Surface Can I Put My Spa On?
Premier’s Answer:
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🛠️ Classic & Custom Series Spas
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Can be placed on any firm, level surface (concrete, decking, pavers, gravel, etc.)
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Built with the Forever Floor®: a rugged, fiberglass-composite base that resists moisture, pests, and time
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🧱 Core Series Spas
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Must be installed on concrete or professionally laid pavers
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🧊 Ready to Shop Arctic Spas?
Contact our friendly sales team or visit us in-store to see why Arctic Spas are the most energy-efficient, winter-ready spas on the market.
📧 Contact Us
📍 Visit: Premier Pool & Spa showroom
