Contact Premier Pool & Spa
Whether you need pool or spa service, help finding a part, have a question about an online order, or are interested in a new Arctic Spa, we're here to help.
2985 Water Tower Place
Chanhassen, MN 55317
Call: 952-368-6070 | Text: 612-293-8609
Do We Service Your Area?
Enter your ZIP code to check availability for pool and spa service.
Pool & Spa Service
Need a repair, pool opening or closing, weekly maintenance, equipment replacement, automatic cover service, liner replacement, or other local pool or spa service?
Fastest Way to Schedule Service
Requesting service online is the fastest way to get your job into our system. You can provide the equipment information and service details our team needs to review your request.
Request Service OnlineExisting Service Job?
Text:
612-293-8609
Call:
952-368-6070
Email:
[email protected]
Texting is especially helpful for service questions because you can send us photos, videos, model numbers, serial numbers, error codes, and pictures of the equipment.
Monday–Friday: 8:00 AM–3:00 PM
Saturday–Sunday: Closed
Arctic Spas & Swim Spas
Interested in a new Arctic Spa, All Weather Pool swim spa, or Coldtub?
Our team can help with:
- Models and available inventory
- Pricing and current promotions
- Spa sizing and features
- Electrical and site requirements
- Delivery and installation
- Financing options
- Trade-ins
- Replacement spas
Call:
952-368-6070
Text:
612-293-8609
Calling After Service Department Hours?
Our virtual assistant, Sona, can answer many common questions and gather the information our team will need to assist you.
Sona cannot contact our staff after hours, but providing the details in advance allows our team to respond more efficiently when we return.
When calling, press 9 or say “Assistant” to speak with Sona.
Retail Store & Parts
Looking for chemicals, replacement parts, water testing, maintenance equipment, or help identifying a pool or spa part?
If you're trying to identify a part, texting us pictures along with any manufacturer, model, serial, or part numbers is usually the easiest option.
Call:
952-368-6070
Text:
612-293-8609
Monday: 10:00 AM–6:00 PM
Tuesday: 10:00 AM–6:00 PM
Wednesday: 9:00 AM–4:00 PM
Thursday: 10:00 AM–6:00 PM
Friday: 9:00 AM–4:00 PM
Saturday: 9:00 AM–4:00 PM
Sunday: 10:00 AM–3:00 PM
Online Order Assistance
Have a question about an order placed on PremierPools.com?
For the fastest assistance, please have your order number available when contacting us.
Online Order Customer Service:
952-368-6072
Monday–Friday: 10:00 AM–4:00 PM
You can also use the contact form below. Select Online Order and include your order number.
Service Area
Our swimming pool service area is primarily limited to the western Minneapolis–St. Paul metro area.
We provide an expanded service area for spa repairs.
Do We Service Your Area?
Enter your ZIP code to check availability for pool and spa service.
Send Us a Message
Not sure which department you need? Send us a message and we'll route it to the appropriate team.