About Premier Pool & Spa
Premier Pool & Spa has been serving pool and spa owners for more than 30 years. From our Chanhassen, Minnesota location, we provide professional swimming pool and hot tub service, equipment installation and repair, Arctic Spa sales, water care, replacement parts, and a full-service retail store.
Living and working in Minnesota has shaped the way we approach pool and spa care. Our swimming season is short, so our goal is to help our customers spend less time maintaining their pool and more time enjoying it. That means focusing on reliable equipment, effective water care, quality products, and service solutions that have proven to work in real-world conditions.
Our service department works on swimming pools and spas every day, including pool openings and closings, weekly maintenance, equipment repair and replacement, automatic pool covers, vinyl liners, heaters, pumps, filters, salt systems, automation, and more. That hands-on experience also helps our retail and online teams provide customers with practical product recommendations and technical assistance.
Premier Pool & Spa is also an Arctic Spas dealer offering hot tubs, All Weather Pool swim spas, Coldtubs, accessories, replacement covers, water care products, and ongoing service. Our team can assist with everything from choosing a spa to preparing the site, delivery, setup, maintenance, and future service.
The same experience we use every day in our local service department and retail store guides what we offer through PremierPools.com. We stock pool and spa equipment, maintenance products, chemicals, and replacement parts from leading manufacturers and ship products to customers throughout the country.
Whether you're visiting our Chanhassen store, scheduling service for your pool or spa, shopping for a new Arctic Spa, or ordering a replacement part online, our goal is straightforward: provide knowledgeable assistance, dependable service, and products we would be comfortable using on our own customers' equipment.
2985 Water Tower Place
Chanhassen, MN 55317
Call: 952-368-6070 | Text: 612-293-8609
Do We Service Your Area?
Enter your ZIP code to check availability for pool and spa service.
Pool & Spa Service
Our service department provides professional swimming pool and spa service throughout our local service area.
Services include:
- Pool openings and closings
- Weekly pool maintenance
- Pool and spa equipment repair
- Pump, filter and heater installation
- Salt system installation
- Pool automation
- Automatic pool cover service and fabric replacement
- Vinyl liner replacement
- Spa service and repair
- Leak detection and repair
Requesting service online is the fastest way to get your job into our system and provide our team with the information needed to review your request.
Request Service OnlineMonday–Friday: 8:00 AM–3:00 PM
Saturday–Sunday: Closed
Service Email:
servicedepartment@premierpools.com
Arctic Spas & Swim Spas
Premier Pool & Spa offers Arctic Spas, All Weather Pool swim spas, Coldtubs, replacement covers, accessories, water care products, and ongoing spa service.
Our team can help with:
- Choosing the right spa or swim spa
- Models and available inventory
- Pricing and current promotions
- Electrical and site preparation
- Delivery and installation
- Financing options
- Trade-ins
- Replacement spas
- Ongoing service and maintenance
Call:
952-368-6070
Text:
612-293-8609
Retail Store & Parts
Our Chanhassen retail store carries swimming pool and spa chemicals, maintenance products, replacement parts, equipment, accessories, and water care products.
We also provide water testing and can assist with identifying many replacement pool and spa parts.
If you're trying to identify a part, texting us clear pictures along with any manufacturer, model, serial number, or part number is usually the easiest way to start.
Call:
952-368-6070
Text:
612-293-8609
Monday: 10:00 AM–6:00 PM
Tuesday: 10:00 AM–6:00 PM
Wednesday: 9:00 AM–4:00 PM
Thursday: 10:00 AM–6:00 PM
Friday: 9:00 AM–4:00 PM
Saturday: 9:00 AM–4:00 PM
Sunday: 10:00 AM–3:00 PM
PremierPools.com
Our online store allows customers throughout the country to purchase pool and spa replacement parts, equipment, maintenance products, accessories, and water care products.
Our online catalog is supported by the same product knowledge we use in our local retail store and service department.
Need help with an existing PremierPools.com order? Please have your order number available when contacting our online customer service team.
Online Order Customer Service:
952-368-6072
Monday–Friday: 10:00 AM–4:00 PM
Our Service Area
Our swimming pool service area is primarily focused on the western Minneapolis–St. Paul metro area.
We provide an expanded service area for Arctic Spas & Spa repair services.
Do We Service Your Area?
Enter your ZIP code to check availability for pool and spa service.
Need Help After Service Department Hours?
Our virtual assistant, Sona, can answer many common questions and gather the information our team will need to assist you.
Sona cannot contact our staff after hours, but providing the details in advance allows our team to respond more efficiently when we return.
When calling, press 9 or say “Assistant” to speak with Sona.
Contact Premier Pool & Spa
Have a question or not sure which department you need? Send us a message and we'll route it to the appropriate team.