Premier Pool & Spa - Retrofit - Extended - Premier 3 Year - Warranty
Spa Boy System RetrofitParts & labor included5 years - 1 Year
Not to exceed the spa's original warranty. Electrode is not covered under warranty. The electrode has a 30 day parts warranty against defects in materials and workmanship. The electrode is a consumable part that needs to be changed periodically (6-12 Months) by the spa owner.
Aquatremor RetrofitParts & labor included3 years - 1 Year
Not to exceed the spa's original warranty.
Family Lighting Retrofit, Ultimate Lighting Retrofit and/or Ambient Floor Lighting RetrofitParts & labor included3 years - 1 Year
Not to exceed the spa's original warranty.
Peak Ozone System RetrofitParts & labor included3 years - 1 Year
Not to exceed the spa's original warranty.
Aquanova AOP Ozone + UV System RetrofitParts & labor included3 Years - 1 year
Not to exceed the spa's original warranty. The Aquanova system is an incredibly advanced & effective system that will reduce your weekly spa chemical maintenance greatly, it does require some annual maintenance though. The UV-C lamp, Ozone Generator & Check Valve have a 1 year limited warranty against defects in materials and workmanship. The UV-C lamp is a consumable part that needs to be changed every 18 months or 10,000 hours. The Quartz tube the UV-C lamp is housed in should be cleaned & the check valve in the ozone supply tubing should be replaced annually for best performance as well. Maintenance parts & labor for the Aquanova system are not covered under warranty.
Onzen System RetrofitParts & labor included2 Years - 1 year
Not to exceed the spa's original warranty. Electrode is not covered under warranty. The electrode has a 30 day parts warranty against defects in materials and workmanship. The electrode is a consumable part that needs to be changed periodically (6-12 Months) by the spa owner.
All Other Retrofit ItemsParts & labor included1 year
Add warranty details here.
ShellParts & labor included10 Years(Classic) - 7 Years(Core)
Coverage includes defects in materials and workmanship under normal use.
Forever Floor & Everlast FloorParts & labor included5 years
Heating components are covered against manufacturing defects.
Cedar Cabinet & No-Maintenance CabinetParts & labor included5 years
Pump and motor components are covered for the stated warranty period.
Component(s)Parts & labor included5 years
- Pump(s) *Normal vibration noise associated with normal pump operation excluded.
- Reflex Torsion Hose Plumbing System
- Gecko Flow-Through Heater
- Gecko Spa Pack
- Peak Ozone System
- Gecko Topside Control (Not Overlay)
Shell Surface AcrylicParts & labor included5 years
Warranted against water loss due to defects in material failure including cracks, blisters, peeling and delaminating.
Other Component(s)*Parts Only (Labor NOT included)3 Years
- In. Touch 2
- Fuses
- Lights(Northern/Family/Ultimate)
- Weir Assemblies
- Global Overlay for Topside Control
- Jet Inserts *Warranted for operation, not warranted for discolouration or fading from age.
- Diverter Handles & Caps
- Air Control Handles & Caps
- Plastic Cover Clips
- Chrome Trim
- *Any Unmentioned Components
Spa Cover*Parts Only (Labor NOT Included)3 Years
Normal wear and tear, including wear & tear at the seam, is not included.
WetTunes Stereo SystemParts & labor included3 years
Onzen SystemParts & labor included5 years
Electrode is not covered under warranty. The electrode has a 30 day parts warranty against defects in materials and workmanship. The electrode is a consumable part that needs to be changed periodically (6-12 Months) by the spa owner.
Union Leaks & Replaceable Gaskets*Parts Only (Labor NOT Included)5 years
All spas from all spa manufacturers have unions that occasionally may need to be tightened (very rarely) and Gaskets/O-Rings that will need to be replaced occasionally (every 3-10 years). Tightening unions & replacing gaskets is very easy to do, any Premier Pool & Spa employee would be happy to give you instruction on how to do so in store and will send you instructional videos on how to do so as well.
Adjustable Pillows*Parts Only (Labor NOT Included)30 Days
Spa pillows are a replaceable item, to extend their life remove them from the spa & clean them with a mild soap and water solution regularly. Rinse off all soap residue before reinstalling them in the spa. If the spa is not going to be used for an extended period of time or if the spa water is being super chlorinated, remove the spa pillows until the next use of the spa.
Spa Cover Lifter*Parts Only (Labor NOT Included)30 Days
Arctic Spa Covers are extremely energy efficient & extremely tough, because of this, they are also heavy. The Atlas Cover Lifter is the heaviest duty cover lifter in the industry, it was specially built to assist you with lifting the Arctic Spas Cover. Even with it's sturdy construction, you will need to Assist the cover lifter until the cover comes to rest when opening, and don't allow it to drop back against the cover lifter stops as it will cause the cover lifter to fail prematurely. Any Premier Pool & Spa employee can give you a demonstration on opening your cover properly. Please avoid having your spa cover open in high winds, disengage the cover lifter arm lock when closing your cover & always use your cover clips to keep the cover secure on the spa.
Spa ShellParts & labor included7 Years
Everlast FloorParts & labor included3 Years
No-Maintenance CabinetsParts & labor Included3 Years
Component(s)Parts & labor included3 Years
- Pump(s) *Normal vibration noise associated with normal pump operation excluded.
- Reflex Torsion Hose Plumbing System
- Gecko Flow-Through Heater
- Gecko Spa Pack
- Peak Ozone System
- Gecko Topside Control (Not Overlay)
Shell Surface AcrylicParts & labor included3 years
Aquanova AOP Ozone + UV SystemParts & labor included3 year
The Aquanova system is an incredibly advanced & effective system that will reduce your weekly spa chemical maintenance greatly, it does require some annual maintenance though. The UV-C lamp, Ozone Generator & Check Valve have a 1 year limited warranty against defects in materials and workmanship. The UV-C lamp is a consumable part that needs to be changed every 18 months or 10,000 hours. The Quartz tube the UV-C lamp is housed in should be cleaned & the check valve in the ozone supply tubing should be replaced annually for best performance as well. Maintenance parts & labor for the Aquanova system are not covered under warranty.
Other Component(s)*Parts Only (Labor NOT included)3 Years
- In. Touch 2
- Fuses
- Lights(Northern/Family/Ultimate)
- Weir Assemblies
- Global Overlay for Topside Control
- Jet Inserts *Warranted for operation, not warranted for discolouration or fading from age.
- Diverter Handles & Caps
- Air Control Handles & Caps
- Plastic Cover Clips
- Chrome Trim
- *Any Unmentioned Components
Upgraded VACSEAL Spa Cover (5"-4")*Parts Only (Labor NOT Included)3 Years
Normal wear and tear, including wear & tear at the seam, is not included.
Sound FX Stereo SystemParts & labor included3 year
Standard Core Series Spa Cover (4"-2")*Parts Only (Labor NOT Included)1 years
Please note: Premier Pool & Spa does not offer the Standard Core Series Spa Cover. Premier Pool & Spa automatically upgrades all core series spas to the Upgraded VACSEAL 5"x4" cover shown above at no extra charge.
Union Leaks & Replaceable Gaskets*Parts Only (Labor NOT Included)3 years
All spas from all spa manufacturers have unions that occasionally may need to be tightened (very rarely) and Gaskets/O-Rings that will need to be replaced occasionally (every 3-10 years). Tightening unions & replacing gaskets is very easy to do, any Premier Pool & Spa employee would be happy to give you instruction on how to do so in store and will send you instructional videos on how to do so as well.
Adjustable Pillows*Parts Only (Labor NOT Included)30 Days
Spa pillows are a replaceable item, to extend their life remove them from the spa & clean them with a mild soap and water solution regularly. Rinse off all soap residue before reinstalling them in the spa. If the spa is not going to be used for an extended period of time or if the spa water is being super chlorinated, remove the spa pillows until the next use of the spa.
Spa Cover Lifter*Parts Only (Labor NOT Included)30 Days
Arctic Spa Covers are extremely energy efficient & extremely tough, because of this, they are also heavy. The Atlas Cover Lifter is the heaviest duty cover lifter in the industry, it was specially built to assist you with lifting the Arctic Spas Cover. Even with it's sturdy construction, you will need to Assist the cover lifter until the cover comes to rest when opening, and don't allow it to drop back against the cover lifter stops as it will cause the cover lifter to fail prematurely. Any Premier Pool & Spa employee can give you a demonstration on opening your cover properly. Please avoid having your spa cover open in high winds, disengage the cover lifter arm lock when closing your cover & always use your cover clips to keep the cover secure on the spa.
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