All Weather Pool ·
Arctic Spa ·
Core Series Spas ·
Custom Spas ·
Maintenance ·
Pumps ·
Service ·
Spa Boy ·
Spa Covers ·
Arctic Spas Custom Series Warranty
Spa ShellParts & labor includedLifetime
Arctic Spas® warrants the spa shell to the customer against water loss due to structural failure for as long as the original customer shall own the spa.
Forever FloorParts & labor includedLifetime
Arctic Spas® warrants the Forever Floor® against rotting and structural cracking for a lifetime to the original customer from the original date of delivery. Includes parts and on site labour necessary to repair. This warranty only applies if there is a solid level pad.
Cedar & No-Maintenance CabinetsParts & labor included10 Years
Arctic Spas warrants the cedar cabinet to be free from defects in material and workmanship for 10 Years to the original customer from the original date of delivery. It includes parts and onsite labor to repair. This warranty excludes the surface stain or fading.
Component(s)Parts & labor included5 Years
- Pump(s) *Normal vibration noise associated with normal pump operation excluded.
- Shell Surface Acrylic
- Peak Ozone System
- Skyfall Fogger Components
- Ross Exhaust
- Tru-Guard Titanium Flow-Thru Heater
- Global Eco Pak Spa Pack
- Interface Board For Topside
- Processor Card
- Global Topside Control (Not Overlay)
Spa Boy SystemParts & labor included5 years
The electrode has a 30 day parts warranty, the electrode is a consumable part that needs to be changed every 6-12 months by the spa owner.
Other Component(s)*Parts Only (Labor NOT included)5 Years
- Fuses
- Lights(Northern/Family/Ultimate)
- Weir Assemblies
- Global Overlay for Topside Control
- Jet Inserts *Warranted for operation, not warranted for discolouration or fading from age.
- Diverter Handles & Caps
- Air Control Handles & Caps
- Plastic Cover Clips
- Chrome Trim
- *Any Unmentioned Components
Spa Cover*Parts Only (Labor NOT Included)3 Years
Normal wear and tear, including wear & tear at the seam, is not included.
Aquatremor Stereo SystemParts & labor included3 years
Onzen SystemParts & labor included2 years
The electrode has a 30 day parts warranty, the electrode is a consumable part that needs to be changed every 6-12 months by the spa owner.
Union Leaks & Replaceable Gaskets*Parts Only (Labor NOT Included)5 years
All spas from all spa manufacturers have unions that occasionally may need to be tightened (very rarely) and Gaskets/O-Rings that will need to be replaced occasionally (every 3-10 years). Tightening unions & replacing gaskets is very easy to do, any Premier Pool & Spa employee would be happy to give you instruction on how to do so in store and will send you instructional videos on how to do so as well.
Adjustable Pillows*Parts Only (Labor NOT Included)30 Days
Spa pillows are a replaceable item, to extend their life remove them from the spa & clean them with a mild soap and water solution regularly. Rinse off all soap residue before reinstalling them in the spa. If the spa is not going to be used for an extended period of time or if the spa water is being super chlorinated, remove the spa pillows until the next use of the spa.
Spa Cover Lifter*Parts Only (Labor NOT Included)30 Days
Arctic Spa Covers are extremely energy efficient & extremely tough, because of this, they are also heavy. The Atlas Cover Lifter is the heaviest duty cover lifter in the industry, it was specially built to assist you with lifting the Arctic Spas Cover. Even with it's sturdy construction, you will need to Assist the cover lifter until the cover comes to rest when opening, and don't allow it to drop back against the cover lifter stops as it will cause the cover lifter to fail prematurely. Any Premier Pool & Spa employee can give you a demonstration on opening your cover properly. Please avoid having your spa cover open in high winds, disengage the cover lifter arm lock when closing your cover & always use your cover clips to keep the cover secure on the spa.
Similar Articles
View all
