❄️ Arctic Spa Buying Guide

Everything You Should Know Before You Buy – With Expert Answers from Premier Pool & Spa

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🛠️ What’s Included with My Spa Purchase?

Premier’s Answer:
When you buy an Arctic Spa from Premier, you receive everything needed to start relaxing right away:

• ✅ 5" Mylovac™ insulated locking cover

• ✅ Cover lift for easy opening and closing

• ✅ Durable spa steps

• ✅ Full-size bottles of start-up and weekly maintenance chemicals

• ✅ A 40+ point pre-delivery spa inspection

• ✅ Free standard delivery within a 30-mile radius

• ✅ Free lifetime water testing and ongoing customer support

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🛡️ What Is the Warranty on the Spa? Who Services It and How Quickly?

Premier’s Answer:
Arctic Spas are backed by one of the industry’s best warranties:

• 🛠️ Lifetime warranty on the spa shell and Forever Floor®

• 10-year warranty on the cedar cabinet

• ⚙️ 1–5 years parts and labor depending on your model

All service and warranty work is handled in-house by our award-winning Premier Pool & Spa technicians. No outsourcing. No delays.

Most service calls are completed in 1–2 business days — and there are no labor charges on warranty calls for spas in our service area.

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🧊 How Are Arctic Spas Insulated?

Premier’s Answer:
Arctic Spas are designed for Canadian winters — and built to maximize energy efficiency in any climate. Key insulation features include:

• FreeHeat™ System

  • 🧱 High-density perimeter cabinet insulation traps equipment-generated heat

  • 🌡️ Reduces heater cycling, lowering operating costs

• Mylovac™ Cover

  • 🧊 5” thick vacuum-sealed with heat-locking metal inserts

  • 🧼 Resists moisture and retains heat like an attic for your spa

• Forever Floor®

  • 💪 Made from SMC fiberglass composites

  • 🔒 Impervious to pests, water, and time

  • 🧤 Helps retain interior heat from escaping below

Even in -4°F conditions, Arctic Spas can resist freezing for up to 5 days during a power outage.
Average daily operating cost: Less than $0.60/day — 25% more efficient than foam-filled spas.

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🌐 Can I Control My Spa Remotely?

Premier’s Answer:
Yes. Arctic Spas offer advanced remote access with:

• 📱 OnSpa®

• 🌍 In.Touch 2® app

These tools allow you to:

• Adjust water temperature

• Control filtration cycles, jets, and lights

• Monitor system performance from anywhere in the world

Perfect for travelers, snowbirds, and tech lovers alike.

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💧 Can I Monitor My Water Chemistry Remotely?

Premier’s Answer:
Yes — with Spa Boy®, Arctic Spas’ exclusive automated water care system.

• 🔬 Monitors pH and sanitizer levels 24/7

• ⚙️ Adjusts sanitizer output automatically using saltwater technology

• 📲 Integrates with OnSpa® and In.Touch 2® for remote tracking

Spend more time soaking and less time maintaining your spa.

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🧂 Do You Offer Saltwater Systems? Are They Safe?

Premier’s Answer:
Yes — Arctic Spas supports both:

• ✅ Spa Boy® – Fully automated saltwater system

• ✅ Onzen™ – Manual saltwater generation system

Saltwater is safe for spa equipment when water is balanced properly — and we provide full education and support to make it easy.

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💦 What Are the Benefits of Saltwater?

Premier’s Answer:

• 🧼 Gentler water – Similar salinity to human tears, easier on skin and eyes

• 🧪 Self-generating sanitizer – No constant dosing required

• 💲 Lower long-term maintenance costs:

  • Rarely add sanitizer

  • Salt remains in water unless drained or splashed out

  • Fewer water changes

Saltwater systems make spa ownership easier, more natural, and more enjoyable.

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What Surface Can the Spa Sit On?

Premier’s Answer:

• 🛠️ Classic and Custom Series

  • Can be placed on any level, firm surface: gravel, pavers, patios, or decking

  • Built with the Forever Floor®: moisture-proof, rodent-proof, time-proof

• 🧱 Core Series Spas

  • Require a concrete slab or professionally installed paver base

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🤝 Will You Help Me Maintain My Spa After Purchase?

Premier’s Answer:
Absolutely. You’re not just buying a spa — you’re joining our Premier family.

• 🧪 Bring in your water for free in-store testing

• 📞 Get support by phone, email, or in person

• 🧼 Want us to handle it all? Join our Just Soak® program for complete hands-off spa maintenance

Our CPO-certified team is here to support your spa experience for the long haul.

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🔥 Arctic Spas: Designed for Harsh Winters. Built for Everyday Luxury.

Arctic Spas are engineered in Canada to survive the coldest winters, with world-class energy efficiency, smart automation, and saltwater-ready options — perfect for Minnesota living and beyond.

📧 Contact Us
🏬 Visit us in-store to see models and talk with our experts

Arctic Spas: The world’s most efficient, winter-ready spa — available now at Premier Pool & Spa.